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Lidl LXD75 telescope help thread
- paddyman
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17 years 11 months ago #36566
by paddyman
Replied by paddyman on topic Re: Lidl LXD75 telescope help thread
Hey all!!
Just got the Lxd75 in lidl in finglass and its faulty . The R.A motor wont move at all, just gives an motor error on the autostar. The rest of the scope is grand.
Called the lidl customer service and they said there agent for the product will call me back.
To be fair they offered me a full refund but i want the scope, not the money so i'll see what they say.
Do you think it better to go through them or call meade directly?
Just got the Lxd75 in lidl in finglass and its faulty . The R.A motor wont move at all, just gives an motor error on the autostar. The rest of the scope is grand.
Called the lidl customer service and they said there agent for the product will call me back.
To be fair they offered me a full refund but i want the scope, not the money so i'll see what they say.
Do you think it better to go through them or call meade directly?
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- dave_lillis
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- Super Giant
17 years 11 months ago #36571
by dave_lillis
Dave L. on facebook , See my images in flickr
Chairman. Shannonside Astronomy Club (Limerick)
Carrying around my 20" obsession is going to kill me,
but what a way to go.
+ 12"LX200, MK67, Meade2045, 4"refractor
Replied by dave_lillis on topic Re: Lidl LXD75 telescope help thread
This is getting rediculous !! looks like nearly EVERYONE here who got one has a broken RA drive !
Dave L. on facebook , See my images in flickr
Chairman. Shannonside Astronomy Club (Limerick)
Carrying around my 20" obsession is going to kill me,
but what a way to go.
+ 12"LX200, MK67, Meade2045, 4"refractor
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- dustyxx
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17 years 11 months ago #36583
by dustyxx
Replied by dustyxx on topic Re: Lidl LXD75 telescope help thread
I phoned Lidl customer services this morning and they told me they had "no complaints" so far about the scopes. They told me to wait for a reply from Meade. PD
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- dpower
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17 years 11 months ago #36584
by dpower
IFAS web team
Replied by dpower on topic Re: Lidl LXD75 telescope help thread
Maybe someone should email a link to this thread to Meade & Lidl?- especially Meade- it's going to hurt their brand here.
IFAS web team
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- donalmcnamara
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- Main Sequence
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17 years 11 months ago #36585
by donalmcnamara
Replied by donalmcnamara on topic Re: Lidl LXD75 telescope help thread
Meade Customer service rep in the UK knew about the problem on Friday.
Number speak for themselves.
8 purchased by people on these boards and only 1 working.
To me it shows the benifit of such a board.
Number speak for themselves.
8 purchased by people on these boards and only 1 working.
To me it shows the benifit of such a board.
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- paddyman
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17 years 11 months ago #36589
by paddyman
Replied by paddyman on topic Re: Lidl LXD75 telescope help thread
I doubt that the've had no complaints, just saving face. I emailed meade aswell at service@meade.de, awaiting reply.
The number in lidl i rang was 1800 347 447 for there customer service. Everyone who has a problem with theres should ring this number just to ensure lidl know how many are faulty.
With enough complaints meade might even ship them a new batch.
BTW what was the u.k meade service number that people are ringing?
The number in lidl i rang was 1800 347 447 for there customer service. Everyone who has a problem with theres should ring this number just to ensure lidl know how many are faulty.
With enough complaints meade might even ship them a new batch.
BTW what was the u.k meade service number that people are ringing?
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